How to Simplify Product Warranty Registration Using QR Codes

In tradition, when customers buy a particular product, such as an air conditioner, refrigerator, or laptop, each of these products usually comes with a warranty registration card.

In antiquated ways, people fill out this form and mail it back to the company where they have purchased the product.

If you buy the product in-store, you fill out the card and leave it in the store – the same way you buy cellphones.

But nowadays, warranty registrations are made easier when they can be done online. Most big businesses already have a product registration page for a seamless and quicker consumer experience.

So, how do QR codes play an important role in simplifying the product warranty registration process?

What is a product warranty registration?

Product Warranty Registration (WR) occurs when a stock or equipment is sold to an end customer.

While doing a warranty registration, all data, such as buyer/customer details, policies applied, and sales details, are collected and stored.

The equipment is then moved from the Stock folder to the Retailed folder.

Why is product warranty registration important?

Registration of new products bought by customers can help manufacturers communicate important information or data concerning product updates, recommendations, activation of warranties, track usage and maintenance issues, and aid notifications regarding safety warnings or product recall.

 It is important for customers to register their purchase to guarantee and protect their rights as buyers if something goes wrong with their purchase.

 If you don’t, you may find that you don’t qualify for a repair or replacement if something goes wrong within the warranty period. 

Here’s an example URL of a company’s warranty registration page online 

https://www.lennox.com/owners/register-and-review/product-registration

https://www.lennoxregistration.com/html/LNXWelcome.htm

The problem with manual warranty registration 

Manual registration takes up so much time and can hassle the customer, or even when people visit the link for warranty registration online, they need to fill up many fields, e.g. serial number of the product, name, address, etc.

The solution: Simplifying product warranty registration using URL QR codes in bulk (with a serial number as a token)

Take note: The serial number of the product is the MOST important part of the registration process. 

If the company or the manufacturer knows the serial number, they can verify who really bought the product (or when) since a serial number is unique for each product.

With a free QR code for warranty, you can simplify the warranty registration process online.

Instead of leading customers to yourdomain.com/product-registration

You can create QR codes that lead customers to yourdomain.com/product-registration?serial=xxxx-123123-xxxdf  (where they can instantly register)

Because the serial number is in the link already, customers don’t need to fill out the serial number because it will be filled in automatically, which also eliminates the room for error when typing out the serial number.   

Since businesses know the serial numbers of their product, they can create bulk QR codes for all of their serial numbers and add them to their product.

Here’s how you can simplify the warranty registration online process using a warranty QR code:

1. Go to QR TIGER URL bulk QR code generator with a token.

In this case, the token is your serial number.

(For example: yourdomain.com/login/authenticate=serial/345788545001) 

Here is a sample template you can download. Make sure that after you edit it, you save it as a CSV file. Upload it to our Bulk URL QR code solution to generate your bulk QR. 

2. Get the serial number of each of your products and create one row in the CSV file for each serial number.  

3. Upload your CSV file in the bulk QR field 

4. Select Dynamic QR, then click Generate QR code

5. Customize the look of your warranty QR code

6. Use the SVG file to print the QR code for each of your products.

7. Add a call to action like “Scan to Register Product,” etc, etc 

8. Make sure that your warranty registration page can capture the URL parameters (e.g. serial number) and auto-fill the form your customer needs to fill up.

Make sure that your website supports automatically filling in the forms based on what is in the URL.

Best practices when making your QR code 

Do not invert your QR code color

QR code readers are set to scan QR codes with a light background QR color and a darker foreground color, such as the black and white QR that we usually see.

Also, it is vital to keep a proper contrast of your QR code color.

By doing this, you can assure that people will have no problems when they scan the QR code for warranty.

Use a dynamic QR code 

When generating a bulk QR code for your URL with the serial number of your product, always make sure to generate them in a dynamic QR code.

Dynamic QR codes will allow you to edit your QR code. 

This means if you have found out you have a typo in your data, you can quickly correct that without re-printing your QR codes all over again.

Related: What is a Dynamic QR code: Definition, Video, Use-Cases

Print your QR code in SVG

SVG format allows you to resize your QR code in any way without affecting its quality.

Run a scan test

Even before you print your QR codes, it is always advisable to do a QR code test and see if you have entered the correct data, if it scans easily with other devices, etc.  

If you don’t know how to scan a warranty QR code, simply do this: open your device’s camera and hold it over the QR code.

A link will appear on your screen as soon as your device recognizes the QR code.

Automate your product warranty registration using QR codes now 

Making your warranty registration by using QR codes allows for a seamless and easier experience for customers when registering their product purchases!

They can do it at home while sitting on the couch, in the office if they have spare time, or anywhere they may be.

If you have additional questions on how to use or how to scan a warranty QR code, just contact us today for more information. 

FAQs

How to scan a QR code for warranty registration online?

Wondering how to scan a warranty QR code? here’s how to do it: simply scan the QR code using a smartphone device and register it online.

If your mobile device can’t scan the QR code for warranty, you can opt to download a QR code reader or scanner.